1. Return Window

You have 30 days from the date of purchase to request a return. Returns requested after the 30-day window may not be accepted.

2. How to Start a Return

To start a return, email us with your order number and reason for return. Please do not send your item back before contacting us first.

Once your return is approved, we will send you return instructions.

3. Return Address

Return instructions will be provided after your return request is approved. Our company mailing and principal office address is:

The Boring Hygiene LLC
1166 Cobra Drive
Franklin, Indiana 46131
United States

4. Refund Approval

After we receive and inspect your return, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method.

Your bank, card provider, or payment provider may need additional time to process and post the refund.

5. Damaged, Defective, or Wrong Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible with your order number and clear photos of the issue.

We will review the problem and help make it right.

6. Missing Packages

If your tracking says delivered but you cannot find your package, please check your delivery area, mailbox, household members, neighbors, and local carrier first.

If the package is still missing after 3 business days, contact us with your order number so we can help investigate.

7. Return Shipping

Return shipping instructions will be provided after your return is approved. Unless otherwise stated by our support team, customers may be responsible for return shipping costs.

8. Non-Refundable Costs

Original shipping charges, shipping protection, taxes, duties, customs fees, and carrier-related charges may be non-refundable unless required by law or otherwise confirmed by our support team.

9. Exchanges

The fastest way to get the product you want is to return the item you have, then place a new order once your return is approved.

10. Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has already been processed, packed, or shipped.

11. Contact Us

For refund, return, or order questions, contact us at:

The Boring Hygiene LLC
1166 Cobra Drive
Franklin, Indiana 46131
United States
info@theboringhygiene.com